romanypatient.co.in is an online doctor consultation portal.
In case of online consultation, a customer will be eligible to raise a request for Refund only in case the consultation query is not replied within specified timeline.
The customer is required to raise the Refund request with romanypatient.co.in customer care having email doctoronlineinfops@gmail.com, within 72 (seventy-two) hours from the time of submission of query or receiving of response. The request for the Refund will be validated by the customer care team.
In case of valid Refund, the same will be done by crediting the bank account of the customer. Refund process shall be completed within 30 (thirty) days from the date of submission of the request for Refund.